FAQ

Buying

What do I get when I buy a material?

A single archive containing the map set for that material. The exact maps, resolution and
file formats are listed in the technical data on the material’s own page, before you buy.

How do I receive the files?

Immediately after payment. The download appears on the order confirmation screen and stays
available in your account, so you can fetch it again on another
machine later.

Which payment methods work?

Card payments. The card details are handled by a PCI DSS certified payment provider and never
touch this site.

Do I need an account?

You can check out as a guest. An account is worth making if you expect to come back —
it keeps your downloads in one place.

Using the materials

Can I use these in commercial work?

Yes. Client projects, products you sell, games, film, print, architectural visualisation —
all fine, with no per-project fee and no credit required. The full terms are on the
License Agreement page.

What can I not do?

Resell or redistribute the materials themselves — as a catalogue, an asset pack, a texture
library or an AI training set. The surface is yours to use in your work, not to sell on as
a competing product.

Are the materials really seamless?

Yes, in both directions. That is the point of the opening screen on the home page: it tiles
one of the catalogue’s own materials across the whole screen so you can look for the seam.

Which software do they work with?

Any renderer that reads standard PBR maps — Blender, Unreal Engine, Unity, 3ds Max, Maya,
Cinema 4D, Houdini. There is nothing proprietary in the archives, just image files.

Orders

Can I get a refund?

Digital files cannot be returned once downloaded, so the rules are set out in detail on the
Refund and Return Policy page — including the cases
where we do refund, such as a file that does not match its description.

My download link stopped working.

Write to info@presetnora.com with your order number and we will reissue it.